About US

Zenpan EU is operated by XUAN VU UNIPESSOAL, based in Lisbon, Portugal — your trusted European partner for authentic Japanese Trading Card Games (TCG).

We bring you exclusive access to imported TCG products from Japan, including Pokémon, Dragon Ball, Shadowverse, Weiss Schwarz, and more — with local customer service and fast, tracked shipping across Europe.

📦 Shipped from Portugal
All orders are handled and shipped directly from our Lisbon warehouse — meaning faster delivery and no customs surprises within the EU.

🧩 Why Collect with Us?

100% authentic products from Japan
Transparent pre-order system
Friendly customer support in English
EU VAT-compliant invoicing

Join the Zenpan Europe community and build your collection with confidence.

A short sentence describing what someone will receive by subscribing

Shopping Guide

EU Free Shipping – On Orders Over €2,000

We offer free worldwide shipping on all orders over €2,000!
✅ Available across Europe and worldwide
✅ Tracked and insured shipping with trusted carriers
✅ Automatically applied at checkout – no code required
🎁 Build your collection with confidence — and enjoy shipping on us.

Satisfied or Refunded – No Worries, We’ve Got You!

At Zenpan EU, your satisfaction is our top priority.If you're not 100% happy with your order, we’ll make it right — or refund you.
✅ 3-day return policy
✅ Hassle-free process
✅ Fast support in English
✅ Full refund if items are damaged or incorrect
💬 Questions? Contact our team anytime.
We’re collectors too — and we care.

Top-Notch Support – We're Here for You

Have a question about a card, shipping, or your order?
Our dedicated support team is always ready to help — fast, friendly, and reliable.
✅ Responsive via Email & Contact Form
✅ Multilingual support (English / Japanese)
✅ Real TCG experts, not bots
✅ Quick turnaround – typically under 24h
✨ Whether you're a seasoned collector or just starting, we're here to make your experience smooth.

Secure Payments – Shop with Confidence

Your information is safe with us.
We use trusted payment gateways to ensure every transaction is encrypted and secure.
✅ SSL-encrypted checkout
✅ Trusted providers: PayPal, Visa, Mastercard & more
✅ No hidden fees
✅ Fast & safe global processing
🔐 Collect with peace of mind — we’ve got your back.

Newsletter

Shopping Guide